CRM systems

A pipeline that shows where deals die

A sales manager does not lack the total sales figure. They lack knowing where deals stop and why. A system that records the stage, the loss reason and the time spent at each step turns guesswork into a decision: where to coach, and which quote to reprice.

Modules

What the sales system runs

From first contact through to invoice.

Pipeline and quotes

  • Pipeline stages tailored to your sales cycle
  • Expected value and close probability per deal
  • Quote building from a product and price list
  • Discount approval above a threshold you set
  • Converting an accepted quote into a sales order

Targets and measurement

  • A monthly target per rep and per team
  • Conversion rate between every two stages
  • Average deal age from open to close
  • Loss reasons as categories, not free text
  • Revenue forecast based on the live pipeline

The condition for success

Pipeline data rots when updating it is a chore

A rep who spends ten minutes logging a call will stop logging within a fortnight, and from then on every report you read is wrong. So we build activity logging to take two taps on a phone, and connect WhatsApp and email so contact is recorded automatically with no manual entry.

What keeps the data clean

Logging a call in two taps on a phone
WhatsApp and email logged automatically
Very few mandatory fields, not many
Follow-up reminders instead of memory
The manager alerted on a deal with no activity
Loss reasons from a list, not free typing

Reporting

What the pipeline reveals once its data is recorded

Three reports that change the week’s decision.

Where deals stall

The conversion rate between each pair of stages, showing which stage swallows deals rather than guessing at it.

Reasons for loss

A recorded category on every lost deal: price, timing, a missing feature, or a named competitor.

Deal age

How many days a deal sits in each stage, surfacing anything past the usual and needing intervention.

Questions

About the sales system

Does it issue formal quotations?
Yes, on a template carrying your identity and terms, built from a maintained product and price list, with a version history and the date it was sent to the client.
Does it connect to the accounting system?
Yes, so a sales order becomes an invoice with no double entry. We connect to your existing system through an API, or build the invoicing module inside the system.
How do we stop reps clashing over the same client?
With ownership rules and a defined holding period, plus an instant alert when someone enters an already registered client, so the clash is settled before it reaches the client.

Start here

Tell us about your project

Send us two lines about what you need on WhatsApp. We reply, book a short scoping call, then send a written plan with cost and timeline before you commit to anything.