Custom systems
Enter it once, and every system has it
A company entering an order into the store, then stock, then accounting is not only paying in time. It is paying in disagreement: three numbers for one order, and nobody sure which is right.
Connections
What we usually connect
Systems you already run, not a new one.
Commerce and operations
- The store to branch and warehouse stock
- The store to couriers and order tracking
- Point of sale to stock and accounting
- The website to your CRM and lead flow
- WhatsApp Business to the ticket system
Finance and admin
- Sales to invoicing and journal entries
- Bank statements to automatic reconciliation
- Attendance to the payroll run
- Purchase orders to goods receipt
- Reports to their original data sources
Design
Every connection needs one answer: who owns the truth
What breaks integrations most often is both systems being able to edit the same field. Then whoever wrote last wins, and data appears to swing for no visible reason. We name one system as the source for each field, and every other system reads from it.
What we fix into every integration
Failures
What happens when a connection fails
Three behaviours defined in advance.
Retrying
Spaced attempts rather than a single try, because most failures are temporary and clear within minutes.
A queue
What failed waits in a queue and resends itself on recovery, instead of disappearing without trace and being noticed a week later.
Alerting and escalation
An immediate notice to someone who can act, not an email reaching a shared inbox two days later.
Questions
About integrations
What if our system has no API?
Will an integration slow our systems?
Who owns the connections after handover?
Start here
Tell us about your project
Send us two lines about what you need on WhatsApp. We reply, book a short scoping call, then send a written plan with cost and timeline before you commit to anything.