CRM systems
From a portal lead to a signed contract, in one system
Property firms lose most between a lead arriving and an agent responding. The lead lands in an inbox or a portal app, someone copies it into a spreadsheet, and it reaches the agent hours later. A property system closes that gap: it receives, assigns and alerts within the same minute.
Modules
What the property system runs
From inventory through to commission.
Units and viewings
- Unit inventory with specs, photos and documents
- Status per unit: available, reserved or sold
- Viewing scheduling with agent and client alerts
- The outcome of each viewing and why it was declined
- Automatic matching of client requests to units
Leads and commissions
- Lead capture from portals and your own site
- Automatic assignment by rota or by specialism
- An alert when a reply exceeds your time limit
- Commission calculated with its rates and splits
- Contracts tied to local documentation requirements
The real difference
Commission is the hardest part of a property system
No two firms calculate commission the same way. A rate for the agent, another for the team lead, a different split when the lead came from marketing rather than the agent, plus cancellations and clawbacks. This is precisely where packaged systems fail here, so we build it on your exact rules.
What the commission engine handles
Reporting
Three numbers a sales manager opens every week
Built from system data, not a manual report.
Time to first response
The average minutes between a lead arriving and the first real contact, split by agent and by lead source.
Viewing to offer
How many viewings became an offer, how many offers closed, with a recorded reason behind every rejection.
Commission outstanding
What has been earned but not yet paid, split by agent and deal, with a due date on each amount.
Questions
About the property system
Does it receive leads from Bayut and Property Finder?
We do both development and brokerage.
Does it handle tenancy contracts and renewals?
Start here
Tell us about your project
Send us two lines about what you need on WhatsApp. We reply, book a short scoping call, then send a written plan with cost and timeline before you commit to anything.