CRM systems
A shipment your customer tracks instead of phoning about
The most common call a shipping company takes is "where is my delivery?". Every one of those is an operating cost, and every one can be removed with a tracking link the customer opens themselves. The system builds that from data you already hold, with no extra work for the driver.
Modules
What the logistics system runs
From shipping order to proof of delivery.
Shipments and routes
- A shipping order with sender, recipient and goods
- Route planning grouping several stops into a trip
- Driver and vehicle assigned by load type
- Shipment status tracked at every stage
- A public tracking link needing no account
Fleet and cost
- A record per vehicle with servicing and licences
- Alerts for licence expiry and service due dates
- Proof of delivery by signature, photo or code
- Trip cost from fuel, wages and fees
- Profitability reporting per customer and per route
The missing number
Few firms know the profitability of each route
A company knows its monthly revenue, but rarely knows that one particular route has been losing money for six months because its price never moved while fuel and journey times did. Once every trip's cost is recorded as it happens, repricing or dropping a customer becomes a decision made on figures rather than instinct.
What goes into trip cost
Reporting
Where the shipment margin actually goes
Three numbers rarely visible today.
Route profitability
Each route’s revenue against its true cost in fuel and time, exposing a route that has been losing for months.
Empty running
The share of return trips carrying nothing at all, which is the largest silent cost sitting inside any fleet.
Delivery attempts
How many shipments needed more than one attempt, and why, which usually reveals address data rather than drivers.
Questions
About the logistics system
Does it track vehicles live?
Does it issue waybills?
We also work with other carriers as intermediaries.
Start here
Tell us about your project
Send us two lines about what you need on WhatsApp. We reply, book a short scoping call, then send a written plan with cost and timeline before you commit to anything.